EFFECTIVE DATE: 1st of November 2021
1. Data collection on this Site
The processing of the Customer’s personal data is necessary for the fulfilment of a contract to which the Customer is a party or for the implementation of pre-contractual measures which are taken at the Customer’s request. This applies in particular to the use of the online shop or registration for the newsletter. The legal basis for such processing is Article 6 Para. 1 b) GDPR. In the event that the Customer uses the contact form, the personal data will be used exclusively to process his/her enquiry. The legal basis for such processing is the Customer’s consent in accordance with Art. 6 Para. 1 a) GDPR. In the other cases in which personal data are processed, the processing takes place to protect the legitimate interests of the Responsible Party, namely to analyse the use of the website by Google Analytics and to integrate third parties. The legal basis for such processing is Art. 6 Para. 1 f) GDPR. The Responsible Party points out the Customer’s right of objection. The Customer will receive further information under point 8 of this declaration.
You provide us with your personal information when you communicate with us through the Site, including when you:
- Purchase products on the Site;
- Subscribe to email newsletters or updates;
- Submit product reviews;
- Complete, submit, or otherwise participate in surveys or questionnaires; or
- Participate in contests, sweepstakes, or other promotions.
We collect non-public personal information you choose to provide, which may include your name, email address, billing and shipping addresses, telephone number, or credit card information. We also may maintain your responses to surveys and questionnaires that you may complete from time to time. Please do not submit information that you do not want us to have.
2. How we may use your data
We generally use your personal information to serve you, to improve our products and services, and to improve your consumer experience.
For example, we use personal information to provide products and services to you, communicate with you about those products and services, and enhance your experience on the Site. Specifically, your personal information may be used to process transactions, respond to questions, maintain online accounts, send you information about products or services that may be of interest to you, analyze and monitor visitor activity on the Site, provide product recommendations and reviews, publish the results of contests, sweepstakes, or other promotions, comply with our legal obligations, and develop a knowledge base regarding users of the Site.
In addition, we may combine your personal information with information that we receive from other sources, including from third party business partners. For example, we may use third party information to confirm contact information or to better understand your interests by associating demographic information with the information you have provided.
We may use the personal information you provide us to send you emails to invite you to participate in various programs, like surveys or focus groups. We may also email promotions and coupons to you to thank you for your feedback or participation in programs.
3. How we may share personal information
The Seller may share your personal information with others for a number of different reasons. We may share your personal information to fulfill your requests, to provide you with information regarding products and services of ours or those of others, to comply with law, and to enforce our rights. We also may share personal information among our affiliated companies and to our successors or any of our brands or businesses.
If you purchase goods through our Site, we will have to provide credit card information or bank account information to our payment processor for payment purposes. We will also have to provide your name and address to the company that ships our merchandise. Similarly, we may share personal information with designers, manufacturers, distributors, licensees, marketing and advertising partners, and parties that provide services for the Site. We also may retain other companies and individuals to perform services on our behalf, and we may collaborate with other companies and individuals with respect to particular products or services (collectively, “Providers”). Examples of Providers include data analysis firms, credit card processing companies, customer service and support providers, email and SMS vendors, web hosting and development companies, and fulfillment companies. Providers also include our co-promotion partners for products that we jointly develop and/or market with other companies. Some Providers also may collect information on our behalf from our Site. These third parties may be provided with access to personal information needed to perform their functions.
No security program is impenetrable, and criminals have proven adept at circumventing widely adopted security safeguards, so we cannot guarantee the security of personal information. Accordingly, you acknowledge that you provide personal information to us at your own risk.
Any user or third party accessing our website or services is responsible for its own use of the website and the services. We are not responsible for any third party’s actions or its security controls with respect to information that third parties may collect or process via the website, services, or otherwise.
5. Cookies and other tootls that may collect your information
In addition to personal information you may provide directly to us, the Seller and its business partners may collect and store information about you and your use of the Site through cookies, tracking pixels, and other technologies (collectively, “Tools”). Cookies are small text files that are stored by your browser on your computer’s hard drive. We collect, use, and modify this information to better understand, customize, and improve your experience with the Site and other websites, services, and offerings as well as to manage our advertising. For example, we use web analytics services that leverage these Tools to help us understand how visitors engage with and navigate our Site, e.g., how and when pages on the Site are visited and by how many visitors. We are also able to offer our visitors a more customized and relevant experience on the Site by delivering, through the use of these Tools, content and functionality based on your preferences and interests. If you have provided us with personal information, e.g., through a registration or a request for certain materials, we may associate that personal information with information gathered through the Tools. This allows us to offer increased personalization and functionality.
6. Analytical tools and advertising
6.1 Google Analytics
6.2 Google AdSense
This website uses Google AdSense, a service for embedding Google Inc. (“Google”) advertising. Provider is Google Inc. 1600 Amphitheatre Parkway Mountain View, CA 94043, USA. Google AdSense uses so-called “cookies”, text files which are stored on your computer and which allow an analysis of your use of the website. Google AdSense also uses so-called web beacons (invisible graphics). These web beacons allow information such as visitor traffic to these pages to be evaluated. The information created by cookies and web beacons concerning the use of this website (including your IP address) and the delivery of advertising formats is transferred to a Google server in the USA and stored there. This information can be passed on by Google to its contracting partners. However, Google will not link your IP address with other data stored about you. “AdSense cookies” are stored on the basis of Art. 6 (1) lit. f GDPR. The website operator has a legitimate interest in analysing user behaviour in order to optimise both its website and its advertising. You can prevent the installation of cookies by adjusting your browser software accordingly. However, we must advise you that in such a case you may not be able to fully utilise all functions of this website. By using this website, you declare your agreement to Google’s processing of the data recorded by Google about you in the previously described manner and for the previously stated purpose.
6.3 Google Analytics Remarketing
6.4 Google AdWords and Google Conversion-Tracking
6.5 Facebook Pixel
7. Social Media Plugins
Although it is our hope that you find the display of advertising to you based on your anonymous interests valuable, if you would prefer not to participate in the services offered through these solutions, you can always opt-out of this activity by visiting the Network Advertising Initiative (NAI) website by clicking http://www.networkadvertising.org/managing/opt_out.asp.
9. Other Websites
The Site may contain links to websites of third parties who: (1) are not affiliated with us; (2) are outside our control; or (3) are not covered by this Policy (“Third-Party Websites”). Links provided to Third-Party Websites on the Site are provided to you only as a convenience, and the inclusion of any link does not imply reliability or endorsement by us of the content of any such Third-Party Websites. We are not responsible for the privacy practices of Third-Party Websites, which may collect and use information from you in a manner different than how we do so; accordingly, the use of such Third-Party Websites is entirely at your own risk. For relevant information, you should review the privacy statements or policies of any Third-Party Websites before using them. Other parties may collect information about your online activities over time and across different websites when you use our Site or services.
10. Accessing personal information
Please contact us if you have any questions or concerns about your personal information or require assistance in managing your choices.
To access, change, or delete your personal information, choose not to receive marketing or other promotional communications from us, or otherwise change your choices about how we use your personal information, or for any questions regarding this Policy, please: (1) update your account details online; (2) follow the unsubscribe instructions located at the end of any marketing communication from us; (3) email us at email@example.com Please be sure to include in any email or postal mail your full name, email address, postal address, and any message. Please note that such requests may take up to thirty (30) days to become effective.
11. TRANSFER OF DATA TO OTHER COUNTRIES
Any information you provide to Momoko Shop through the use of the Site may be stored, processed, transferred among, and accessed from Germany and other countries which may not guarantee the same level of protection of personal information as the one in which you reside. However, Momoko Shop will handle your personal information in accordance with this Policy regardless of where your personal information is kept.